Privacy policy

Privacy Policy

The information we collect via our website or via correspondence with you is used to operate and improve the service Glenray Jewellers can offer to you and to our customers. We use your personal information only for providing you with information about our products and services (with your prior permission).

We will not transfer, disclose, sell, distribute or lease your personal information to third parties or agents under any circumstance without your prior written permission unless we are required to do so by law.

You may request details of personal information we hold about you under the Data Protection Act 1998. A small fee will be payable for this information. If you wish to access or update your information or have any queries about this, please contact us at: info@glenrayjewellers.co.uk

This privacy policy sets out how Glenray Jewellers uses and protects any information that you give Glenray Jewellers when you use this website. Glenray Jewellers is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Glenray Jewellers may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

name

contact information including email address

demographic information such as postcode, preferences and interests

other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

The information we collect via our website or via correspondence with you is used to operate and improve the service Glenray Jewellers can offer to you and to our customers. We use your personal information only for providing you with information about our products and services (with your prior permission).

We will not transfer, disclose, sell, distribute or lease your personal information to third parties or agents under any circumstance without your prior written permission unless we are required to do so by law.

You may request details of personal information we hold about you under the Data Protection Act 1998. A small fee will be payable for this information. If you wish to access or update your information or have any queries about thWebsite security

Glenray Jewellers is committed to ensuring that your information is secure. We will only accept orders from web browsers and or devices that permit communication through Secure Socket Layer (SSL) technology, which will help prevent you from placing an order or sharing information on an unsecured web browser that may be liable to internet vulnerabilities. The latest and up to date releases/versions of the following browsers and devices are SSL compliant: Internet Explorer, Safari, Mozilla Firefox, Opera and all current updated Apple iOS devices. (non-"jailbreak" devices). The Glenray Jewellers website utilises 'cookies'. We only use these for allowing faster webpage loading times and for our own personal statistics. This data is governed by our Privacy Policy. The European Union Directive on Privacy and Electronic Communications (July 2002) recognises that cookies are a "legitimate and a useful tool" for many activities, including the verification of web users' identities. The Directive makes it compulsory for websites to inform users if cookies are being used and to provide some information about how cookies are used, as set out here. For more information on this contact us at: info@glenrayjewellers.co.uk

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@glenrayjewellers.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 7a Market Place, Churchyard, Hitchin, Hertfordshire. SG5 1DR Email: info@glenrayjewellers.co.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Cookies used :

Cookies Necessary for the Functioning of the Store:

Name	Function
_ab	Used in connection with access to admin.
_orig_referrer	Used in connection with shopping cart.
_secure_session_id	Used in connection with navigation through a storefront.
Cart	Used in connection with shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
Secret	Used in connection with checkout.
Secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
shopify_u	Used to facilitate updating customer account information.

Reporting and Analytics

Name	Function
_landing_page	Track landing pages.
_orig_referrer	Track landing pages.
_s	Shopify analytics.
_shopify_fs	Shopify analytics.
_shopify_s	Shopify analytics.
_shopify_sa_p	Shopify analytics relating to marketing & referrals.
_shopify_sa_t	Shopify analytics relating to marketing & referrals.
_shopify_uniq	Shopify analytics.
_shopify_visit	Shopify analytics.
_shopify_y	Shopify analytics.
_y	Shopify analytics.
tracked_start_checkout	Shopify analytics relating to checkout.